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Forward calls to the closest store

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Last updated 6 years ago

Need to redirect calls to different locations based on the caller's postcode or state? The following flow demonstrates how that can be achieved.

Note how multiple conditions are chained. Also, it is important to consider that the state is unknown for mobile numbers. In this example, all mobile numbers and callers from overseas or outside QLD, NSW, VIC will be directed to 02 9999 8888.

Caller's state is