Think Pickle
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  • Flows
    • Triggers
      • Incoming SMS
      • Incoming Call
      • Contact Subscribed
      • Contact Tagged
    • Conditions
      • AB Split
      • Time is
      • Date-time is
      • Day is
      • Caller's number is
      • Caller's postcode is
      • Caller's state is
    • Actions
      • Say/Play
      • Pause
      • Forward Call
      • Record Voicemail
      • Gather input
      • Reject Call
      • Send Analytics Event
      • Send Email
      • Send SMS Message
    • Examples
      • Redirect calls to voicemail
      • IVR Menus
      • Forward calls to the closest store
      • A/B test 2 paths
      • Block a number
      • Track performance of TV ads
      • Forward and whisper
    • Variables
  • Flow Logs
  • Numbers
  • Contacts
    • Adding Contacts
  • API
    • Auth
    • Contacts
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On this page
  • Recommended method
  • Methods
  • Manually
  • Bulk Import
  • Zapier
  • Api
  1. Contacts

Adding Contacts

PreviousContactsNextAPI

Last updated 6 years ago

Each time one of your numbers receives a call or sms, we'll add a new contact record for you in order to keep track of all their interactions with your phone numbers. You'll probably want to add other contact information such as their name, company, email etc. Thankfully, all of this can be done automatically whenever a new user signs up to your website or is added to your CRM.

Recommended method

In order to keep your Pickle contacts in sync with your CRM or user database, we recommend the following.

  • Initial of your existing contacts

  • AND

  • OR our for any new users or lead

Methods

Manually

  • Navigate to

  • Click the 'Create Contact' button

Bulk Import

  • Navigate to

  • Click 'Import'

  • Download the example CSV

  • Export data from your user database or CRM and transform it into the CSV format

  • Open your CSV as a text file and past it into the import box

  • Click 'Parse and Import'

If existing contacts are found with the same 'phoneNumber', these will be merged.

Zapier

Zapier allows you to connect Pickle with your CRM or analytics provider.

  • Create a 'Trigger' that triggers when a new lead or user is added to your CRM or database

  • Use the Pickle 'Create or Update a Contact' zapier action to copy your lead or user's data over to a Pickle contact.

  • Note, you'll probably want to merge this data with any existing Pickle contacts if their phone numbers match. This means you'll be able to link inbound calls with new users.

Api

You can create new contacts via our http API.

Sign up to

Add Think Pickle to a new zap by following this link:

zapier.com
https://zapier.com/platform/public-invite/6866/d9494396af049cf4ecd4c1e3811a481e/
Contacts
Contact Create API
https://thinkpickle.com.au/dashboard/contacts
https://thinkpickle.com.au/dashboard/contacts
bulk import
Zapier
Zapier makes it easy to sync your user database or CRM to Pickle Contacts